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Rokn Afza Engineering Company،It started its official activity in 1984 in order to provide services in the field of information and communication technology (ICT). This group, which was initially called “Avae Kowsar Network”, in a short period of time, with the efforts of competent managers and experts, was able to play a worthy role in the implementation and completion of various organizational and national projects in the field of information technology. achieved. In 2015, the managers of that complex, using the valuable experiences of the collection in implementing information and communication technology projects of our dear homeland and also with the aim of more effective and efficient presence in this industry, upgraded this complex structurally and changed its name to “Company”. Technology and Communication Engineering (ICT) have taken a fresh start.
Due to the growing growth and expansion of science in the field of Information and Communication Technology (ICT), the Information Technology and Communication Technology Engineering Company have become one of the main goals of the Entrepreneurship Center in the field of e-commerce and information technology. This path is based on the three main elements of organizational values (creativity, teamwork and customer orientation). All the efforts of managers and employees are to make Rokn-e-Afza a special place among the most reputable companies in the country able and leading in the field of information and communication technology services and relying on the board of directors, consultants, “His experienced and well-known dignitaries, who are all the most prominent people in the field of ICT in the country, and by taking advantage of the young forces, with knowledge and expertise, from the graduations of prestigious universities in the country, entered the field of activity to be able to put Provide valuable services to its customers through “healthy competition”, “customer orientation” and “transformation and innovation”. is to become a large group and the first level in the country with the following approaches:
We believe that it is our duty to be polite and respectful in dealing with our customers. Listening to what customers have to say is the most important principle in communicating properly, so we need to achieve that. Timing, commitment and accuracy in customer service are our most important tasks. It is very important for us to satisfy our customers and we will spare no effort to achieve this goal. We consider trustworthiness, honesty, humility and responsibility to be strong support for our customers’ trust. One of our most important tasks is to provide peace of mind to customers and to do things on time and quickly, and to avoid wasting time. The customer has the right to expect the company’s employees to answer his questions patiently. The customer has the right to expect his or her complaints to be addressed immediately if he or she complains and expresses dissatisfaction with the service.
Compassionate and hardworking support experts have all been endorsed by the company
And they have the following features:
Rokn Afza personnel in each level and position is obliged to provide services at the highest quality level and performing the assigned tasks in the best way and choosing a solution appropriate to the existing conditions and attracting maximum customer satisfaction is the most important priority.
Committed and trustworthy, with a valid university degree, proficient in Active and Passive networks, with sufficient experience in the field of computer networks, proficient in diagnosing, troubleshooting and resolving hardware and software problems, with a valid internal and external degree in the field Microsoft, Cisco, Microtek, etc. services